[ Documentation ]
Rankdawn documentation
Everything you need to start tracking how ChatGPT, Claude and Perplexity talk about your brand, and to get recommended more often. Read it top to bottom in about ten minutes, or jump to a section.
What is Rankdawn
More buyers now ask AI assistants which product to choose instead of searching Google. Rankdawn shows you whether those assistants recommend your brand, who they recommend instead, and exactly what to change so they pick you. This practice is called Generative Engine Optimization, or GEO.
- Measure your visibility across AI engines with one number, the GEO Score.
- Understand which buyer questions you win and lose, and which competitors are cited instead.
- Improve with prioritised, ready-to-ship recommendations written for your site.
Quick start
You can go from sign-up to your first GEO Score in a few minutes.
- 1
Create your account
Sign up with email or Google at rankdawn.com/signup. No card is needed for the Free plan. - 2
Add your brand info
Paste your website URL. Rankdawn reads your site and pre-fills your brand name and description so you only need to check them. - 3
Describe your customers
Say who buys from you and the problem you solve. The more specific you are, the more realistic your tracked queries will be. - 4
Pick your competitors
Choose the brands you most often lose to. We suggest likely ones based on your market. - 5
Run your first scan
Rankdawn writes your queries, asks each AI engine, and opens your dashboard with your first GEO Score and recommendations.
- 1
Brand info
Website URL, brand name and what you do. Paste the URL and we auto-fill the rest.
- 2
Customers
Who buys from you and the problem you solve. This shapes your queries.
- 3
Competitors
Pick the brands you lose deals to. Suggestions are pre-filled.
- 4
First scan
Queries are written, AI engines are asked, and your dashboard fills in.
How a scan works
A scan is the core of Rankdawn. It asks AI engines the same questions your buyers ask, then reads every answer to see if and how your brand appears.
1 · Your brand
Acme Analytics
Churn analytics for B2B SaaS teams
2 · Buyer queries
- best churn analytics tool
- Baremetrics alternative
- how to reduce SaaS churn
3 · AI engines
ChatGPT
Claude
Perplexity
4 · Your results
62
GEO Score, citations and fixes to make
- Your queries are sent to each AI engine on your plan as a real user would ask them.
- Every answer is checked for your brand and your competitors, including the sources it links to.
- Results are combined into your GEO Score, your citations list, competitor share and new recommendations.
GEO Score
The GEO Score is a single number from 0 to 100 that sums up how visible your brand is in AI answers for your tracked queries. It updates after every scan, so you can watch it move week by week.
GEO Score
61
+7 vs last week
Citation rate · 70% of score
55%
Cited in 11 of 20 answers
Prominence · 30% of score
75%
How early and how strongly you are named
score = (citation rate × 0.7 + prominence × 0.3) × 100
How to read it
- 0 to 20: AI engines rarely mention you. Start with the top recommendations.
- 20 to 50: You show up for some queries. Close the content gaps to widen coverage.
- 50 and above: You are a regular recommendation. Defend your position against competitors.
Queries and prompts
Queries (also called prompts) are the questions Rankdawn asks AI engines on your behalf, such as “best churn analytics tool for SaaS”. They are written from your brand info, your customers and your market, so they match what real buyers type.
Free
10 queries every week
Pro
20 queries every week
- Free: 10 queries generated from your brand info, scanned every week.
- Pro: 15 generated queries plus up to 5 of your own, for 20 in total.
- Suggested: after each weekly scan, Rankdawn proposes 5 new queries based on gaps it found. Pro users can add any of them in one click.
- Pause or delete any query from the Prompts page. Paused queries are skipped until you turn them back on.
Changes apply to the next scan
Citations
A citation is an AI answer that names your brand. The Citations page lists every answer from the latest scan, grouped by query and engine, so you can read exactly what was said about you and which sources the engine relied on.
- See which engine cited you and for which query.
- Read the full answer to understand how you are described.
- Spot the sources AI engines trust, so you know where to be mentioned next.
Competitors
Competitors are the brands you want to beat in AI answers. Rankdawn tracks them through every scan and shows how often each is recommended compared with you, and on which queries they win.
- Free tracks 1 competitor. Pro tracks up to 5 per website.
- Add or remove competitors any time from the Competitors page. They are included from the next scan.
- Use the queries a competitor wins as a shortlist of content to create.
Recommendations
After each scan, Rankdawn compares your site with the answers AI engines gave and writes specific fixes, each with a priority and the exact copy or structure to add. Content gaps highlight topics competitors are cited for where you have no page at all.
- 1
Start with high priority
These fixes address the queries closest to citing you. - 2
Ship the change on your site
Copy the suggested text or structure, then publish it. - 3
Mark it done
Completed fixes move out of your list, and the next scan shows the effect.
Free includes 3 recommendations a week and 1 content gap. Pro includes unlimited of both.
Dashboard tour
Everything lives in the dashboard. Each page answers one question about your AI visibility.
- Overview
- Your GEO Score, trend, and how each AI engine sees you.
- Prompts
- Every tracked query and whether you were cited in it.
- Citations
- The exact AI answers that mention you, with sources.
- Competitors
- Who AI recommends instead of you, query by query.
- Recommendations
- Prioritised fixes and content gaps to close.
- Settings
- Websites, email preferences, billing and account.
Google AI Overviews tracking is on our roadmap and appears in the sidebar as coming soon.
Weekly scans and emails
You do not need to start scans yourself. Rankdawn scans every website you track automatically once a week, then emails you the results.
Sunday, 11pm UTC
Automatic scan
Every website you track is scanned with its current prompt list.
Minutes later
Fresh results
New GEO Score, citations, competitor data and recommendations.
Right after
Weekly email
Your score, the change since last week, and the top fix to make.
Monday to Saturday
You act
Ship the fixes. Edit prompts. Changes count in the next scan.
- Automatic scans run every Sunday at 11pm UTC for every website on your account.
- Each scan uses your current queries and competitors, including anything you changed during the week.
- Pro users can also re-scan on demand from the dashboard, for example right after shipping a fix.
- You also get a short email when you add a competitor or a new website.
Multiple websites
Pro lets you track 2 websites. Each one is completely separate: its own brand info, queries, competitors, recommendations, score history and weekly scan.
- 1
Add a website
Open the website switcher at the top of the sidebar and choose Add website, or go to Settings then Sites. - 2
Complete the same four steps
Brand info, customers, competitors and first scan, exactly like your first site. - 3
Switch between websites
Pick a site in the sidebar switcher or click Switch to this site in Settings. Every page then shows that site only.
Left setup halfway?
Settings and account
- Brand Info: edit the description, customers and market your queries are written from.
- Profile: update your name and account details.
- Sites: see every website on your account, add a new one, or switch between them.
- Notifications: turn weekly emails on or off. Every email also has an unsubscribe link.
- Billing: upgrade, view your next billing date, or cancel.
Plans and limits
Start free and upgrade when you want more engines, more queries and more websites.
| Feature | Free | Pro |
|---|---|---|
| Price | $0 | $14.99 / month |
| Websites | 1 | 2 |
| AI engines | ChatGPT, Claude | ChatGPT, Claude, Perplexity |
| Generated queries per week | 10 | 15 |
| Your own prompts | - | Up to 5 |
| Competitors tracked | 1 | 5 |
| Recommendations | 3 per week | Unlimited |
| Content gaps | 1 | Unlimited |
| Automatic weekly scan | Yes | Yes |
| Re-scan on demand | - | Yes |
| Before and after proof | - | Yes |
See full details on the pricing page.
Billing
- Payments are handled securely by Paddle, our merchant of record. Rankdawn never stores your card details.
- Pro is billed monthly. Upgrades apply immediately, including your extra queries and Perplexity.
- Cancel any time from Settings then Billing. You keep Pro until the end of the paid period.
- Refunds follow our refund policy.
Tips to get cited
- State plainly who your product is for and what it does, near the top of your homepage.
- Publish comparison and alternative pages for the competitors you track.
- Answer the exact questions in your tracked queries on dedicated pages, with clear headings.
- Add FAQ sections and structured data so engines can quote you accurately.
- Get mentioned on the third-party sources that appear in your citations.
Want to go deeper? Read the guides on the Rankdawn blog.
FAQ and troubleshooting
My GEO Score is 0. Is something broken?
No. A score of 0 means no AI engine named your brand in any tracked answer this week, which is common for new or niche brands. Start with the top recommendation and check again after the next weekly scan.
Why did my score drop this week?
AI answers change from week to week, and a competitor may have published content that now gets cited instead. Open Citations and Competitors to see which queries you lost and who took them.
How long before changes show up?
Engines that search the web, like Perplexity, can pick up new pages within days. Others update more slowly, so expect steady progress over a few weekly scans rather than overnight jumps.
A website says “isn’t set up yet”. What do I do?
Setup for that site was left before the first scan. Click Finish setup in the banner to resume exactly where you stopped.
Can I change the queries Rankdawn tracks?
Yes. Pause or delete any query on the Prompts page. Pro users can also add up to 5 of their own or pick from Suggested. The next scan uses whatever list is active.
I am not getting the weekly email.
Check Settings to make sure weekly emails are turned on, then check your spam or promotions folder for messages from Rankdawn.
Support
Stuck, or have an idea? Reach out and you will hear back from the founding team.
Get support
Message the Rankdawn team directly. We reply to every question, usually within a day.
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